Delivery times depend on your chosen shipping method and destination:

• Processing Time: 1-3 business days after placing your order.
• Standard Shipping: 3-5 business days after processing.
• Expedited Shipping: 2-3 business days after processing.

Once shipped, you will receive a confirmation email/message with tracking details. You can also track your order status in the "My Orders" section of your account.

For more information, feel free to contact our Customer Service Team.

ou will receive an invoice for your order via email shortly after completing your purchase. It is typically sent within a few minutes but may take up to 24 hours.

If you do not receive your invoice within this time frame, please check your spam or junk mail folder. You can also access your invoice in the "My Orders" section of your account on our website.

For further assistance, feel free to contact our Customer Service Team.

With Standard Shipping, delivery typically takes 3-5 business days after your order is shipped.

• Processing Time: 1-3 business days before shipping.
• Shipping Time: 3-5 business days after processing.

You will receive a confirmation email/message with tracking information once your order has been shipped.

For any further questions or additional assistance, please contact our Customer Service Team.

Yes, we offer live chat support to assist you with any questions or concerns.

Available Hours:

• Monday to Friday: 9:00 AM - 7:00 PM
• Saturday: 10:00 AM - 4:00 PM
• Sunday: Closed

To access live chat support, click on the Chat icon at the bottom left corner of our website during the available hours. Our customer service representatives will be happy to help you.

If you need assistance outside of these hours, please contact us via:

• Email: support@jiarah.com
• Phone: 011 499 56 099

To place an order:

1. Browse our catalog and select the items you wish to purchase.
2. Add the selected items to your cart.
3. When you're ready to checkout, click on the cart icon.
4. Follow the prompts to enter your shipping and payment information.

It’s that simple! Happy shopping!

If you need to change or cancel your order, you can:

• Go to the "My Orders" section in your account, or
• Contact our Customer Service Team as soon as possible:
  • Email: support@jiarah.com
  • Phone: 011 499 56 099

We will do our best to accommodate your request, but changes or cancellations may not be possible once the order has been shipped.

During checkout, enter your discount code in the designated field and click "Apply." The discount will be reflected in your order total.

Note: Only one discount code can be used per order.

If you receive a damaged or defective item, please contact our Customer Service Team immediately:

• Email: support@jiarah.com
• Phone: 011 499 56 099

We will arrange for a return or exchange and ensure that you receive a replacement as soon as possible.

If we have physical store locations, you may have the option to pick up your order in-store.

Simply select "In-Store Pickup" during checkout and choose your preferred store location.

If your order is missing an item, please contact our Customer Service Team immediately with proof of the opening box video and pictures:

• Email: support@jiarah.com
• Phone: 011 499 56 099

We will investigate and ensure the missing item is sent to you promptly.

We accept a variety of payment methods, including:

• Credit Cards: Visa, MasterCard, MaestroCard, RupayCard, and American Express
• Digital Payments: PhonePe, UPI, and Google Pay

For more details, please visit our Payment Options page.

We offer a 7-day return policy for most items. If you are not satisfied with your purchase, you can return it within 1-2 business days of receipt for a refund or exchange.

Conditions:

• Items must be in their original condition, packaging, and unused.

For more details, please visit our Returns Policy page.

Yes, we take your privacy and security seriously. Our website uses SSL encryption to protect your personal and payment information during the checkout process.

For more details, please read our Privacy Policy.

Yes, sale items are eligible for return or exchange unless otherwise noted.

For more details, please refer to our Returns & Exchanges page.

Yes, sales tax is calculated based on your shipping address and will be added to your order total where applicable.

The tax rate and rules vary by location.

If your payment is declined:

• Check that your billing information is correct.
• Ensure you have sufficient funds.

If the issue persists, please contact your bank or payment provider for further assistance.

Once your order is shipped, you will receive a confirmation email with a tracking number.

You can use this number to:

• Track your order on the carrier’s website, or
• Check the status in the "My Orders" section of your account.

Yes, we ship to select international destinations.

• Shipping rates and delivery times vary by country.
• For more details, please visit our Shipping Information page.

Yes, we offer digital gift cards that can be purchased on our website.

• Delivery: Gift cards are delivered via email.
• Redemption: They can be redeemed during checkout.

They make a great gift for any occasion!

To create an account:

1. Click on the "Sign Up" or "Register" button at the top of our website.
2. Fill out the required information.
3. You will receive a confirmation email once your account is set up.

Having an account allows you to track orders, save shipping information, and more.

Yes, you can add items to your wishlist by clicking the "Add to Wishlist" button on the product page.

You can view and purchase these items later from your wishlist.

Yes, you can place an order by calling our Customer Service Team at:

• Phone: 011 499 56 099

Our representatives will assist you in placing your order.

Yes, we offer discounts for bulk purchases.

For more information on bulk pricing and availability, please contact our Sales Team at:

• Phone: 011 499 56 099